Marina St Barth is completely committed to protecting your privacy. The information you provide us during checkout is used to process orders and to assist us in delivering administration type emails. Marina St Barth utilizes every available technology to ensure that your confidential information remains secure.
Marina St Barth holds your email address in strictest confidence. We do not sell, give away, or otherwise distribute your address to any third party. Users cannot opt out of administrative type emails such as order confirmation messages. When you place an order, we’ll ask you for your name, email address, mailing address, billing address, and credit card number with expiration date. This information allows us to process and fulfill your order and to notify you of your order status.
Marina St Barth uses your purchasing information for the purpose of providing you a more efficient and enjoyable shopping experience. We also monitor customer traffic patterns and site usage to help us develop the content, design, and layout of the web site.
Marina St Barth considers the information you share with us to be personal and confidential. We do not sell, trade, or rent any of your personal information to others.
Marina St Barth releases personal account information, in good faith, when such release is believed to be reasonably necessary. This includes situations in complying with the law; enforcing or applying the terms of any of our user agreements; or protecting the rights, property and safety of Marina St Barth, our customers, or affected third parties.
Marina St Barth allows you to choose not to receive additional communications via email. If you only wish to receive basic communications regarding your order status and tracking, you can unsubscribe by sending an email to firstname.lastname@example.org
We welcome any ideas, questions, and comments regarding Privacy and Your Information. You can also write any concerns to:
Marina St Barth
240 Worth Avenue
Palm Beach FL33480
+1 (561) 446-0818
SHIPPING, RETURNS & REFUNDS
Merchandise must be postmarked and shipped back within 14 days of receiving your order.
Returned shipment must contain original packing slip/invoice.
Merchandise must be brought to store within 14 days of receiving your order.
You must provide original packing slip/invoice as proof of purchase.
Merchandise must be unworn, unaltered, and with all original tags attached.
Any merchandise discounted, on sale, or marked Final Sale may not be returned.
Items in the following categories may not be returned: Intimates, Facial masks, Jewelry, Belts, Hats, Scarves, Handbags, and Beauty Products.
The customer is responsible for any shipping fees incurred when returning merchandise.
If an item arrives damaged or incorrect, please contact Marina St Barth immediately at (917)-951-0771 to request a pre-paid shipping label.
Marina St Barth operates on a store-credit only policy. In the case of damaged or incorrect items, refunds can be given.
All domestic packages are shipped via US Postal Service. USPS determines the shipping cost based on weight and zip code. Below are the options available: (coming soon):
Priority: Small Box 2-3 days $12.35
Priority: Medium Box 2-3 days $16.85
Express: 1-2 business days $39.95
FEDEX Next Day PM express $49.95
International Express: US Postal Service 6-10 days $59.95
Note: Please allow up to 24-48 business hours for processing. Expedited not available for Saturday delivery.
Why was my order/item cancelled?
The item you ordered was either out of stock due to an inventory error or unforeseen delay by manufacturers. If indeed the item you ordered is out of stock, you will be contacted within 24 to 48 hours. If you ordered more than one item, your other item will be shipped and the item that is out of stock will be cancelled off your order.
Why was my order/item backordered?
Usually this means your item is out of stock but has been re-ordered. During checkout, you have the option to instruct us on how to proceed if your item is backordered. You have the option to choose “Send me item(s) as it becomes available”, “Contact you to find alternative size and/or color” or “Cancel the item and send remaining item(s)”.
If the information you are looking for is not listed above, please contact us via email or phone.
We are available to answer your questions Monday – Friday 10AM to 6PM EST.
+1 (561) 446-0818